I worked over seven hours at the concessions stand during TU's home track meet. I was in charge of preparing hot dogs for customers using a big crock pot to cook them using the boiling method. It was a rather large meet and I was busy cooking hot dogs all day. The concessions area had electrical problems throughout the day and this caused the cooking process to get off to a slow start. Certain outlets wouldn't work for periods of time and the cooking operations had to be moved to a different area. Once the pot got hot enough for the first batch of hot dogs it was good to go for the rest of the day. We ended up selling over $1000 in concessions sales at the track meet.
I worked a full game day at FirstEnergy Stadium's pro shop for Monday Night Football game against the Baltimore Ravens. After a brief overview of my duties and responsibilities, I went out on the sales floor and assisted customers with anything they needed. The peak hours of operation were right before the game and during halftime. That is when the store had its most busy times. I was informed that over 75% of all merchandise sales takes place in the pro shop at the stadium. I value that experience in Cleveland because it gave me more confidence to take part in other sales related positions.
Tiffin University hosted a double header as apart of their basketball tournament. I took tickets at the door for both games and kept track of all the people who entered the gymnasium. It was my duty to make sure that everyone who entered the gym was either apart of the game day crew or had a valid ticket. We did not do any promotions or have the merchandise stand available because of Thanksgiving break.
At Tiffin University's first home basketball game, our team had a number of events setup. Our merchandise stand that operated at our home football games was moved indoors and we had several promotions. At our first media timeout we chose two fans from the stands to compete in a layup competition. Each player started at halfcourt and ran to opposite baskets. The first person to make a basket in both hoops won the challenge. Our halftime gauntlet for the $500 bookstore giftcard was held for the first time. The contestant only made it to the 3 pointer but couldn't go any further. Our merchandise stand did not make very many transactions when compared to football games, I believe this is because the game was held so close to Thanksgiving break, thus driving attendance down. My next working assignment was held on November 28th.
Our marketing and promotions team grew to include several new members for the start of basketball season. We discussed the upcoming games and threw around some contest ideas for the games to come. Monday and Tuesday next week have the Dragons hosting men's and women's basketball games. We plan to incorporate an intense basketball shooting competition called "The Guantlet" which we will be testing out until someone beats it. The final shot in the Guantlet is a half court heave so this challenge should be very difficult but also very entertaining for the fans. The first home game of the season is on Monday November 23rd and that is our next assignment.
We drove the box truck to the football stadium to pick up our merchandise. Once everything was loaded we drove back to campus to store it and get ready for basketball season.We also stored everything into new plastic containers because the cardboard boxes were starting to completely fall apart. Some boxes fell apart completely as we brought them in the last time. The old boxes were broken down and recycled and that was all for the day.
We arrived at the stadium and unloaded the merchandise from the locker room area. Once we set up the merchandise booth we started to present it nice and neatly as we always have, but the wind was awful and kept blowing the shirts and hats everywhere. It wasn't a great presentation in terms of looks but we still managed to sell a lot of merchandise for our final football game. We loaded the merchandise back in the locker room area for us to come back and get next week after the end of halftime. Football season went very well for us in terms of merchandise sales and marketing Tiffin University Football.
I went around to the local businesses in town and distributed our military appreciation flyers. I was assigned to distribute flyers in downtown on Washington street. Many local shops were happy to let me leave the flyers with them to help promote our events. Once the flyers were handed out my duties with the street team for the day were complete and my next task was to load the box truck the next day.
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Seth VermillionThis work journal will be updated as work activities are documented. Archives
December 2015
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